Worcester Warriors Match Ticket Terms & Conditions

• Tickets are issued subject to the rules and regulations of the Rugby Football Union or relevant competition body and Junction 6 Ltd, “Worcester Warriors”.

• The purchase of the ticket constitutes acceptance of these terms and conditions and also our ground regulations. Admission may be refused if these terms are broken.

• Tickets are only valid if presented complete and undamaged at the point of entry.
• If an adult is discovered attempting to obtain entry on a junior ticket, Worcester Warriors reserve the right to cancel the ticket in question and require purchase of an adult ticket at match day prices to enter the Stadium.
• It is the responsibility of the ticket holder to ascertain the match date and kick off time and to retain the main part of the ticket as proof of purchase.
• In the event of a game being postponed, all tickets will be valid for the re-arranged date. No refunds will be given unless the fixture is completely cancelled. It is the responsibility of the ticket holder to retain their ticket for the re-arranged fixture.
• In the event of a game being abandoned with the result standing no refunds will be given. Should the match be abandoned and then be re-played at a later date, ticket holders will be entitled to a free ticket for the re-arranged game upon request.
• Worcester Warriors accept no responsibility for any seat or standing position affected by adverse weather conditions.
• This ticket will be void if is used as a prize in a draw, lottery, promotion or advertising purpose, or resold on any internet sales/auction website without the permission of Worcester Warriors. It cannot be sold for more than its face value.
• Tickets are only valid for the date shown on the ticket or, in the event of a match being postponed, any rearranged date.
• Junction 6 Ltd and agents will not be liable for loss, injury or damage to the ticket unless caused by their act or omission.
• Refunds will be considered by Worcester Warriors provided the ticket is returned undamaged to the Ticket Office at least one week before the date of the match. Refunds are at the discretion of the Ticket Office.
• A junior must be under 18 on the date of the match to qualify for a Junior Ticket. To qualify for a Junior Season Ticket they must be under 18 on 1st September of the season in question. Proof of age may be requested on entry to the ground and we reserve the right to charge the adult price if this is not available.
• Any complimentary tickets issued are for the match stated only. No exchanges are permissible.
• Play cannot be guaranteed to take place on any particular day or at any particular time and Worcester Warriors reserves the right to change its advertised fixtures. Any change will be communicated via the club’s web site www.warriors.co.uk. Please check the web site before you attend your fixture.
• If the purchaser has specific accessibility requirements, Worcester Warriors will do their best to accommodate these providing the ticket holder makes them known at the point of purchase.



Worcester Warriors Season Ticket Terms & Conditions

1. DEFINITIONS

• “The Official Communication Channels” means Worcester Warriors website (www.warriors.co.uk), the matchday programme, official Club social media channels, direct mail via post, Club emails and the Worcester Warriors Ticket Office 01905 972686.
• ”Season Ticket holder(s)” means the registered owner(s) of the Season Ticket(s).
• “Concession” means 65Plus.
• “Proof of Age” means a copy of a valid passport, photo ID driving licence or birth certificate.
• “The Club” means Worcester Warriors Rugby Club, Sixways Stadium, Warriors Way, Worcester, WR3 8ZE.
• “The Stadium” means Sixways Stadium, Warriors Way, Worcester, WR3 8ZE.
• “Carer Season Ticket” means a complimentary Season Ticket.
• “Season Ticket(s)” means an encoded smartcard used to enter the stadium.
• “Renewing” means buying Season Tickets in consecutive Seasons.
• “Season Ticket Promotion” means ‘Under 12 Season Ticket’.
• “Season” means September 2026 to June 2027.
• “Ticket Office” means the office located at Sixways Stadium, Warriors Way, Worcester, WR3 8ZE.




2. AGE CRITERIA

For the purpose of all Season Ticket and Match Ticket purchases:

• 65Plus: Anyone aged 65 or over on 1 September, 2026
• Adult: Anyone aged 18 or over on 1 September, 2026.
• Junior: Anyone aged 17 or under on 1 September, 2026.
• Under 12: Anyone aged 11 or under on 1 September, 2026.




3. SEATING CATEGORIES

As identified in the stadium plan found at www.warriors.co.uk/stadiumplan. The Club reserves the right to amend these seating categories within reason at any time without prior notice.



4. GENERAL

• It is the responsibility of the Season Ticket holder to notify the Club of any personal detail changes. Season Ticket holders can update their details by contacting the Worcester Warriors Ticket Office or emailing tickets@warriors.co.uk.
• Season Ticket holders and supporters must at all times do everything within their power and control to protect and enhance the good name of the Club.
• The Club reserves the right to amend these Terms and Conditions, within reason, at any time and without prior notice.
• Season Tickets are issued subject to such rules and regulations of the relevant authorities and in accordance with the stadium ground regulations.
• Terms and Conditions are deemed to be acceptable to Season Ticket holders upon purchase of a Season Ticket.
• Those Season Ticket holders paying for their Season Ticket by way of a payment plan shall have the apportioned payment taken on the same day each month until their Season Ticket(s) are paid in full. The first payment date for your Season Tickets will be the date you purchase, and all future payments will be taken on the same day each month e.g. if you buy your Season Ticket on 28th May, subsequent payments will be on the 28th of the month. Should a payment not be successfully taken, a member of the Ticket Office team will be in touch to take manual payment.



5. BENEFITS

• A Season Ticket holder has entry to the Club’s home playing venue for all league and cup fixtures (excluding knockout stages or play-offs).
• The dates of all matches included within the Season Ticket are subject to revision and Season Ticket holders are responsible for making themselves aware of any changes to fixtures by using Official Club Communication Channels.
• The Club reserves the right to change the date and venue of any fixture.
• Only home pool matches of competitions are included in the Season Ticket. Quarter-Final, Semi-Final and Final play-off games are not included in the Season Ticket. The Club is not obliged to offer reduced-price match ticket promotions or priority booking periods to Season Ticket holders for these matches. If ticket promotions are offered, the Club reserves the right to offer these without liability to Season Ticket holders.



6. RENEWALS

• Season Ticket renewal information will be either sent through the post or via email to all Season Ticket holders to their current registered postal address or email address as recorded on our database.
• If payment for a Season Ticket is not received or cannot be processed by the notified date, all seat(s) will be released for sale without further notice to the Season Ticket holder.
• The Club cannot accept any responsibility for any Season Ticket application forms which are lost or delayed in the post.
• Where a closing date has been set, the Club cannot accept receipt of late applications.
• Season Ticket Cards remain the property of the Club at all times. Season Ticket holders should check prior to the commencement of the season that their Season Ticket holder details are correct.
• The Club reserves the right to put on general sale any seats that are unclaimed by Season Ticket holders by the closing date specified by the Club through its Official Communication Channels.
• Season Ticket holders paying for their Season Ticket and/or the Season Tickets of other persons shall have the Season Ticket(s) in question automatically renewed each season (in accordance with the relevant Terms and Conditions at that time in force). The Season Ticket holder will be sent a renewal notice including an option for cancellation at least ten working days before the renewal is processed. The renewals notice will give details of how the Season Ticket may be cancelled, and the Season Ticket holder should complete the cancellation within the stated deadline in the event that the Season Ticket holder wishes to cancel the automatically renewed Season Ticket(s).




7. UPGRADES

• Season Tickets are fully transferable except when upgrading a Season Ticket. The fee must be paid in advance at the Ticket Office by the Season Ticket holder.

• If a Junior Season Ticket is used by an Adult and the Junior Season Ticket has not been upgraded, the Junior Season Ticket holder may lose their Season Ticket for the remainder of the season.




8. ENTRY INTO THE STADIUM

It is the responsibility of the Season Ticket holder to remember to use their Season Ticket Card (either physical or digital) to access the stadium. If Season Ticket holders arrive at the stadium without their Season Ticket Card, then a fee of £1 may be charged for a duplicate ticket.




9. CONCESSION SEASON TICKETS

Concession Season Tickets

• In order to qualify for a Concession, the Season Ticket holder or supporter must: a) Fulfil the age criteria as detailed by the Club in section 2 andProvide Proof of Age to the Ticket Office at the time of application for their Season Ticket.
• Concession Season Tickets are available in the Tier 2 and Tier 3 seating categories as referred to in section 3.
• Concession Season Ticket holders should bring Proof of Age to each match, as checks may be carried out at the turnstile.

Carer Season Tickets

• A carer Season Ticket is allocated to a Season Ticket holder who requires assistance to attend the stadium.




10. OFFERS AND PROMOTIONS

Under 12 Season Ticket

• Under 12 Season Tickets can only be purchased with full-paying Adult Season Ticket.
• A maximum of one Under 12 Season Ticket can be claimed for each full-paying Adult Season Ticket holder
• This promotion is available in the Tier 2 and Tier 3 seating categories as listed in section 3.
• To qualify for a Under 12 Season Ticket the Under 12 must fulfil the age criteria as detailed by the Club in section 2.
• Proof of Age of the Under 12 must be provided to the Ticket Office at the start of every season.
• This promotion cannot be used in conjunction with any other Season Ticket promotion.
• This promotion is not available when buying a 65Plus, or Junior Season Ticket as defined in section 2.
• This promotion cannot be used retrospectively and only applies to Season Tickets purchased in the 2026/27 season.




11. REFUNDS

Season Tickets are not normally refunded, either in part or in full, except for in exceptional circumstances and at the discretion of the Club. Season Ticket holders requesting a refund must do so in writing, stating the reason for the request and enclosing all relevant documentation supporting the request.

12. LOST SEASON TICKET CARDS

• If a Season Ticket Card is lost or stolen, written confirmation should be supplied to the Ticket Office.
• A non-refundable administration fee of £5 will be required to be paid before a new Season Ticket Card is issued.
• Replacement Season Ticket Cards will not be printed on a matchday.




13. SEAT RELOCATION

Although the Season Ticket is for a particular seat, the Club reserves the right to allocate the Season Ticket holder, on a temporary basis, an alternative seat in another part of the stadium in the following circumstances:

• When part of the stadium is closed for repair, maintenance or redevelopment.
• When it is deemed desirable by the Club or its security to re-allocate a seat in the interest of safety or crowd control.
• When the Club is required to re-allocate seats by any official instructions.
• If the seat is unavailable or damaged alternative seats can be offered without prior notice within the same stand.
• The Club will use its best endeavours to publicise any re-allocation of seats through the Official Club Communication Channels.




14. SEASON TICKET WITHDRAWAL

The Club reserves the right to suspend or withdraw Season Ticket benefits without compensation or reimbursement if Season Ticket holders are in serious or persistent breach of any of the following Terms and Conditions of entry:

• Smoking in designated non-smoking areas.
• Persistent standing in seated areas whilst the match is in progress.
• Sale or transfer (sale as permitted) of this Season Ticket to any person.
• Deliberate misuse of the Season Ticket.
• The supply of any misleading or incorrect information in any application.
• Persistent swearing or offensive language during a match.
• The throwing of any object within the ground without lawful authority or excuse.
• The chanting of anything of an indecent or racist nature.
• Any failure to pay or default of payment in respect of any sums owing to the Club (or any third party) in respect of this Season Ticket.
• Sitting in a seating category not representative of the Season Ticket purchase price.




In the event that your Season Ticket is withdrawn or cancelled, the Club reserves the right to exclude you from any membership scheme maintained or organised by the Club and/or to disqualify you from applying for any Match Ticket or Season Ticket at its discretion.